Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • MH

    “Excellent customer service”

  • JM

    “ Everyone there was very positive and helpful ”

  • LD

    “Good customer service and you understood what my problem was and you offered a solution. Great, made me feel a lot better about the situation.”

  • JF

    “Prices have been good, response to questions and claims have been good. ”

  • CH

    “Your staff has always been extremely easy to deal with when I’ve had a question or a problem. Keep up the good work!”

  • MC

    “Doug is excellent to work with and keeps us straight, which is no small task. The whole staff is wonderful to work with.”

  • MS

    “The personal service is comforting. When we call to ask a question, we feel like you know us personally, and you never have to ask our name twice.”

  • BD

    “I can call your office and get immediate attention to my issue. Everyone is very prompt and nice.”

  • S

    “Responded to request for info and helped my nephew with boat insurance.”

  • RL

    “The personal touch and the quick response by the adjuster when a problem arises. The office staff at Simms are always courteous, friendly and professional.”

  • T

    “Doug and Sheila are always available via phone and email. Love working with them both. Anytime I have to go to the office, my visit is professional and fast. Awesome people and great prices. I’ve been a customer for over 25 years and plan to be one for 25 more!”

  • LL

    “Always responsive and helpful when I call the office or have an issue.”

  • J

    “We’ve been dealing with Simms for many years. Their service is great”

  • JM

    “Taking the time to explain changes and making sure they are understood”

  • RM

    “Sandy Dorsey is a rockstar! I’ve called her in a pinch at close of business, as I needed a document faxed to my auto lender, and she made it happen same day. Sheila was able to make it so all my policy premiums came out on the same day every month! Love working with your team!”