Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • TH

    “- responsive, even taking initiative to look for better products
    – good rates”

  • LM

    “You guys give great, personalized customer service! You have always been patient and helped me with any of my insurance problems. Thank you for making it painless for me!”

  • JG

    “No matter when I call and need something you all always accommodate ”

  • J

    “Simms always responds quickly to questions regarding our insurance and coverage. The times we have needed to place a claim we have always been very happy with their response time and help. We recommend Simms insurance!”

  • T

    “The application process was seamless and communication was flawless. ”

  • J

    “Simms Insurance was very quick and professional responding to my business after the wind storm we had this year. Half my shingles were blown off. Doug was right there for all my needs and questions. Would recommend Simms Insurance. Great people,Great company. Jeff Reynolds St Marys Automotive Inc ”

  • S

    “Simms is great with answering questions and following through with speed and accuracy. When speaking with a Simms employee, you feel like you’re the most important customer. ”

  • JD

    “You have been very help and quick anytime I have had the need for insurance claims or policy changes. ”

  • JR

    “First ever homeowners claim was handled promptly and efficiently. Fast and courteous response from all involved. ”

  • GS

    “Quick, easy access to agents who knew us by name and knew how to address our questions quickly. We were sad to leave but costs were way lower when we switched.”

  • J

    “Simms Insurance has provided our family with friendly, professional service for the past 30 years. Our recent claims were handled promptly with sincere and courteous attention. Thank you, Simms! ”

  • S

    “Always available to answer questions, knowledgeable of your products. A pleasure to deal with.”

  • LM

    “Simms Insurance personnel are professional, knowledgeable, helpful, friendly, and deliver options and recommend the best course of action to follow.”

  • DZ

    “The individuals at Simms Insurance are very helpful when asked a question and are very willing to assist their clients.”

  • T

    “Great customer service! Responds quickly for new changes to policy, explains everything in detail and is the best price around. After over 50 years with State Farm, they wouldn’t insure our new house in a flood zone, Erie did!”