Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • BH

    “Their service is good and price is fair. They are easy to work with and do a good job.

  • JS

    “I have been a loyal, happy Erie/ Simms Insurance Agency customer since 1989. Simms Insurance insures my automobile as well as my rental property. John and Sheila Simms and Doug Gardiner have been awesome to work with. Chrissy Simms Gardiner was my very first insurance agent and I miss her everyday!

  • ML

    “Wonderful customer experience. Amazing team and I saved money. Thank you Simms!

  • JK

    “expedient service”

  • MM

    “You went to work on my problem right away and contacked the individuals that will be handlily my case!!”

  • EO

    “Always helpful, paid for claims quickly, and felt like I could always ask questions and get the answers to help me make the right decisions. When I told people about my totalled 2-week old car, and that everything was paid for so that I could purchase another one just like it, people asked what insurance company I had, and I told them Erie. I always recommend Erie.”

  • R

    “You were very prompt in taking care of our claim after the tree damage that was caused by hurricane Irene to our garage. There was no haggling over what needed to get fixed. It was the only claim we have made in 47 years of being with you. Very satisfied.”

  • ER

    “Professional, friendly, knowledgeable and available.”

  • AD

    “The personal and professional service is great. ”

  • PF

    “Great staff. Prompt service. Always there to take care of the customer. ”

  • BF

    “Dealt with Simms since I started driving. A small family run business is the RIGHT way to ensure your customer service is second to none.”

  • JC

    “I have been with Simms Insurance since Sheila opened the business. I have always had great service at a great price. Thank You.”

  • TM

    “Very friendly. Makes you feel welcome. ”

  • JD

    “You are always available to take care of my questions concerning coverage, etc, when i need letters of coverage to the various contractors I work with. I also believe you have the best insurance prices around for my business..

  • JY

    “Very professional, nice, friendly help when needed. ”