Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • “Any insurance needs you may have. I have been with Sheila since she opened the business. She is an open and honest person. She has definitely passed her values on to those in the office now. Want a good deal and exceptional service, Call Simms.”

  • FF

    “We switched to Simms about a year ago. Aaron was wonderful to deal with—down to earth and took the time to explain the coverages. Very different from what we had experienced in the past with previous insurance companies.”

  • PC

    “Sandy Dorsey is awesome. I run a local Plumbing business and she always takes the best care of us and does it fast. She’s friendly and knows the business side of things so we’ll. Highly recommend”

  • CK

    “Simms insurance agency has outstanding customer service. I have no need to go anywhere else. Erie is the best value for the money.

  • CS

    “I’ve had the pleasure to work with Simms for almost 27 years and most recently I’ve worked with Rosa who has a wealth of insurance knowledge they’re the epitome of a professional agent a with a home town feel to them and we have a valued partnership with them. There have been so many times over the years they have made me aware of situations before I know about them. I wish as an Underwriter I had 100 more agents like them.”

  • “Top notch service provided by real folks that live and support the community 😊

  • KG

    “Friendly staff and great customer service
    Glad to have auto insurance thru you”

  • JS

    “I have been a loyal, happy Erie/ Simms Insurance Agency customer since 1989. Simms Insurance insures my automobile as well as my rental property. John and Sheila Simms and Doug Gardiner have been awesome to work with. Chrissy Simms Gardiner was my very first insurance agent and I miss her everyday!

  • BH

    “Their service is good and price is fair. They are easy to work with and do a good job.

  • JS

    “I have been a loyal, happy Erie/ Simms Insurance Agency customer since 1989. Simms Insurance insures my automobile as well as my rental property. John and Sheila Simms and Doug Gardiner have been awesome to work with. Chrissy Simms Gardiner was my very first insurance agent and I miss her everyday!

  • ML

    “Wonderful customer experience. Amazing team and I saved money. Thank you Simms!

  • JK

    “expedient service”

  • MM

    “You went to work on my problem right away and contacked the individuals that will be handlily my case!!”

  • EO

    “Always helpful, paid for claims quickly, and felt like I could always ask questions and get the answers to help me make the right decisions. When I told people about my totalled 2-week old car, and that everything was paid for so that I could purchase another one just like it, people asked what insurance company I had, and I told them Erie. I always recommend Erie.”

  • R

    “You were very prompt in taking care of our claim after the tree damage that was caused by hurricane Irene to our garage. There was no haggling over what needed to get fixed. It was the only claim we have made in 47 years of being with you. Very satisfied.”