Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CH
- RCRichard C., Lexington Park, MDCustomer since Jun 2002
“You folks never pressure me to get more insurance but you are always ready to offer advice when asked. I have always been able to just drop in and someone is immediately available to help me with whatever issue I have.. I have been with your agency for many years even though I might get cheaper insurance elsewhere because I feel comfortable with the Simms agency. I have never had a problem with any claim I have made. Now granted,, I have never had a really serious, major claim, but I don’t have the feeling I am going to be treated badly when that time comes. I hope it never does. I feel confident the Simms agency will always treat me right..”
- RPRobert P., Leonardtown, MDCustomer since Apr 2005
“We have had Sheila for close to 30 years. The few times we have had to use our insurance she has always done right by us. Like the time tree roots from a large tree was cracking the brick on our house wall. Erie refused to take the tree down because it hadn’t fallen on the house. Sheila said that’s not right I’ll pay to have it take taken down and she did ”
- PP
- SRSteve R., Chesapeake Beach, MDCustomer since Jun 2000
“Simms Insurance is a wonderful family business that meets all of my insurance needs. I have recommended Simms to friends and family. They routinely review my car and home insurance coverage and make suggestions to protect my property and family.”
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- AA
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- DG
- MRLeonardtown, MDCustomer since Jul 2012
“The mailings are just the right amount to let me know when due dates are about to occur and then when due. The personnel are perfectly friendly and professional. The offices are well organized and kept. I can’t think of anything that I would give less than a perfect score to. I haven’t had to file any claims since I have been a customer yet, but for my experience with the company, I would expect they handle working with customers just as professional.”
- BH
- PL
- JCJoseph C., Lexington Park, MDCustomer since Jul 2004
“Simms provides the personal touch when you need service, not a long digital phone menu system, you speak with a person immediately.
The staff is very responsive to customer questions. For example, we recently needed a proof of auto insurance card for driving in Canada. One phone call to Simms and the card was in the mail. ”
- JS
- GM